Refund / Return / Exchange Policy


With any product we sell, if you are unsatisfied you can return it within 30 days.
To initiate a product return you MUST contact: sales@globalwebsupply.com or call 888-560-1744 for a return authorization (RMA number)

All product returns must be initiated within thirty days from the date the product was received. You are responsible for return shipping costs unless the return is due to a defect with the product. A 15% restocking fee may be deducted from the refund. Original order shipping costs are not refundable. Returned merchandise must be received back into our warehouse within two weeks of receipt of your RMA number to qualify for a refund. All items must be returned in their original condition including:

- Packaging
- Documentation
- Warranty cards and manuals
- Accessories

Returned items must be unused and unopend to qualify for a full refund. Processing may take up to two weeks after we receive the items to process your refund. We apologize for any inconvenience this might cause.